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JD FINISH LINE PRIVACY POLICY

Last updated on: July 13, 2020

PRIVACY POLICY INTRODUCTION

The Finish Line, Inc. d/b/a Finish Line and JD Sports (referred to as “JD Finish Line” in this Privacy Policy) operates the retail brands of Finish Line and JD Sports or JD (“Brands”) in the U.S. and certain U.S. Territories. We take seriously the trust you place in us when you choose to do business with us. This Privacy Policy describes the information we collect about you. Our Privacy Policy applies to information related to you that may be collected by or for us:

in our Finish Line and JD Sports retail stores (“Retail Stores”) and Finish Line shops located in Macy’s stores (“Shops”) (collectively, “Stores”);
online at finishline.com and jdsports.com and at our blogs at blog.finishline.com and blog.jdsports.com (collectively, “Site”);
when you purchase athletic footwear offered by Finish Line through macys.com; 
through our Finish Line and JD Sports mobile application(s) (“App”);
in connection with our JD Finish Line brand loyalty membership program known as STATUS (“Loyalty Program”);
for our sweepstakes, contests and surveys;
through our registration and event services;
by Store associates (“Store Associates”), JD Sports Customer Care representatives and Finish Line Customer Care representatives; and
by and through emails, social media or other digital platforms, including our digital ads which may be delivered on third-party websites (collectively, “Internet Marketing Platforms”).

(collectively, “Services”).

Our Privacy Policy describes:

  • the categories of Personal Information we and our Providers collect;
  • how we collect, use and secure this information;
  • when we share this information with third parties, including relevant Providers;
  • the purposes for which your Personal Information may be used; and
  • choices you can make and rights you have about how we collect and use certain information.

We strive to adhere to the Self-Regulatory Principles of the Digital Advertising Alliance, which establishes and enforces responsible privacy practices for digital advertising. As such, our Privacy Policy also includes our Interest-Based Ads Policy.

In our Privacy Policy, “JD Finish Line”, “we” and “our” mean JD Finish Line and its subsidiaries and affiliates, and “you” means any person who accesses and uses our Services.

We engage other companies to assist us in collecting and using information related to you as described in this Privacy Policy (“Providers”). Where we describe our collection and use practices in this Privacy Policy, our Providers may be engaged in the same or similar collection and use practices on our behalf.

By accessing or using any of our Services, you consent to the collection, use and disclosure of your information, including any information previously collected by and for us, as described in this Privacy Policy.

If you would prefer to make your purchase by telephone rather than in our Stores, on our Site or on our App), please contact our JD Sports Customer Care Team or our Finish Line Customer Care Team and a Customer Care representative will be happy to assist you.

If you have any questions about this Privacy Policy, please contact us.

PRIVACY POLICY CONTENTS

Click on the following links to go directly to the corresponding sections of this Privacy Policy:

A.   PERSONAL INFORMATION WE COLLECT

B.   HOW WE COLLECT YOUR INFORMATION

C.   HOW WE USE PERSONAL INFORMATION

D.   HOW WE SHARE YOUR PERSONAL INFORMATION

E.   LIMITING OUR COLLECTION AND USE OF YOUR PERSONAL INFORMATION

F.    UPDATING PERSONAL INFORMATION WITH US

G.   YOUR CCPA RIGHTS AS A CALIFORNIA RESIDENT

H.   SECURITY PRACTICES

I.    STORAGE OF PERSONAL INFORMATION AND DATA TRANSFERS

J.   OTHER NOTICES AND DISCLOSURES

K.   PRIVACY POLICY UPDATES

L.   CONTACT US

 

A. PERSONAL INFORMATION WE COLLECT

1. Personal Information

We collect various types of information about and related to you. In general, we may collect and store “Personal Information” directly (for example, when you create a customer account) or indirectly (for example, when you visit our Site) from you.

Personal Information is information that reveals your specific identity or directly relates to you as an individual. Personal Information we collect may include your name, postal address, email address, phone number, IP address, credit and debit card information (and related payment information), account username and password.

2. Automatically Collected Information

When you use certain Services, we use cookies, web beacons, pixel tags, social media widgets and other automated information collection and tracking technologies to collect and store certain types of Personal Information (“Automatically Collected Information”).

Automatically Collected Information includes information such as:

  • Technical information, like your IP (internet protocol) address, the type of browser, device or hardware you are using, including device model, operating system version, unique device identifiers and mobile network information.
  • Your interactions with certain Services, like how you use our Site, App and Internet Marketing Platforms, including the time you spend on these Services, the way you navigate through these Services and search terms you enter when using these Services.
  • Your interactions with the ads we serve, including through your interaction with our content presented on a third-party website or mobile application.
  • Your geo-location, including the precise location of your device.

To learn about the types of Personal Information we collect using cookies and other automated information collection and tracking technologies for interest-based advertising purposes, please click HERE to review our Interest-Based Ads Policy.

B. HOW WE COLLECT YOUR INFORMATION

We collect Personal Information related to you:

  1. from you when you provide such information to us.
  2. through technology-enabled collection and tracking services that allow us to automatically collect certain information when you use our Site or App or interact with our emails, social media or advertisements on our Site, our App or other websites.
  3. from our in-Store services when you visit our Stores.
  4. from other sources, including Providers who perform a business, professional or technical support functions for us.

1. Information You Provide Us

We receive and collect Personal Information from you when you use our Services, such as in the following circumstances:

  • When you create a customer account on our Site or App, we may collect:
    • identifiers such as your postal address, online identifier, IP address, email address or account name;
    • personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80 et. seq.) such as your name, alias, telephone number or home address;
    • commercial information such as your purchasing habits and histories;
    • internet or other similar network activity such as your browsing history, search history, information on your interaction with our Site or App;
    • geolocation data such as your physical location or movements; or
    • inferences drawn from other Personal Information to reflect your preferences, characteristics, trends or aptitudes.
  • When you create a Loyalty Program account, we may collect:
    • identifiers such as your postal address, online identifier, IP address, email address or account name; or
    • personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80 et. seq.) such as your name, alias, telephone number or home address;
  • When you place an order with us (by phone, online at our Site, on our App and in-Store, including through our “We’ve Got It” program and, where available, our Store Kiosks), we may collect:
    • identifiers such as your postal address, online identifier, IP address, email address or account name;
    • personal information categories listed in the California Customer Records statute such as your name, alias, telephone number, home address or credit card number;
    • commercial information such as your purchasing habits and histories;
    • internet or other similar network activity such as your browsing history, search history, information on your interaction with our Site, App, Store Beacons or Store Kiosks;
    • geolocation data such as your physical location or movements;
    • inferences drawn from other Personal Information to reflect your preferences, characteristics, trends or aptitudes; or
    • sensory data such as audio, electronic, or visual information.
  • When you submit content you create on our Site, on our App and through our Internet Marketing Platforms, such as by liking a product or posting a product review on our Site (“User Contribution”), we may collect:
    • identifiers such as your postal address, online identifier, IP address, email address or account name;
    • personal information categories listed in the California Customer Records statute such as your name, alias, telephone number or home address;
    • commercial information such as your purchasing habits and histories;
    • internet or other similar network activity such as your browsing history, search history, information on your interaction with our Site or App;
    • geolocation data such as your physical location or movements; or
    • inferences drawn from other Personal Information to reflect your preferences, characteristics, trends or aptitudes.
  • When you participate in customer research and surveys, we may collect:
    • identifiers such as your postal address, online identifier, IP address, email address or account name; or
    • personal information categories listed in the California Customer Records statute such as your name, alias, telephone number or home address.
  • When you participate in sweepstakes or promotions we offer, we may collect:
    • identifiers such as your postal address, online identifier, IP address, email address or account name; or
    • personal information categories listed in the California Customer Records statute such as your name, alias, telephone number or home address.
  • When you subscribe for communications from us, such as promotional emails, we may collect:
    • identifiers such as your postal address, online identifier, IP address, email address or account name; or
    • personal information categories listed in the California Customer Records statute such as your name, alias, telephone number or home address.
  • When you contact us through any method, including by phone, email, web chat and fax, we may collect:
    • identifiers such as your postal address, online identifier, IP address, email address or account name; or
    • internet or other similar network activity such as your browsing history, search history, information on your interaction with our Site or App;
    • personal information categories listed in the California Customer Records statute such as your name, alias, telephone number or home address.
  • When you use a third party website or mobile application (such as a social media platform) in connection with our Services, we may collect:
    • personal information categories listed in the California Customer Records statute such as your name, telephone number or home address.
    • internet or other similar network activity such as your browsing history, search history, information on your interaction with our Site or App;
    • identifiers such as your postal address, online identifier, IP address, email address or account name; or

Please note, when you use a third party website or mobile application in connection with our Services, you may be further subject to such third party’s terms of use, privacy policy and/or other applicable terms and conditions. For example, click HERE to see our disclosures concerning Macy’s collection of Personal Information when you shop with Finish Line in Macy's stores or on macy’s.com.

2. Information from Technology-Enabled Collection Services

We receive Automatically Collected Information about you when you use our Services where automated information collection and tracking technologies have been employed by us or by our Providers, such as:

  • when you interact with our Site or App on any device.
  • when you interact with our Store Kiosks.
  • when you interact with our Internet Marketing Platforms, including email advertisements or digital ads delivered on a third-party website.
  • when you install our App and enable certain features such as location-based features.
  • when you interact directly with our Providers or with other websites, mobile applications or companies that these providers also work with.

Automatically Collected Information may be collected over time. Automated information collection and tracking technologies that we primarily use in association with our Site, App and Internet Marketing Platforms include cookies, web beacons, locally stored identifiers and certain social media tools, like social media widgets. We may use other technologies that are similar to, or serve similar purposes, as these technologies.

Cookies and Similar Technologies. Cookies are small data files that are stored on your hard drive or in connection with your browser. Cookies, and other similar technologies, allow our Site and App to identify you and to remember things like your preferences for browsing the Site or App.

  • We use session cookies and persistent cookies. Session cookies exist only for as long as your browser remains open. We use session cookies, for example, to manage items added to your shopping bag. We use persistent cookies to give you a more personalized shopping experience and help you navigate our Site and App more efficiently. Persistent cookies do not go away when you exit your browser. Persistent cookies are stored until they expire or until you delete the cookie. You may not be able to delete some persistent cookies, even through your browser option tools.
  • We use functional cookies and analytical cookies. Functional cookies recognize you as you return to our Site or App and enable us to store information about your preferences. Functional cookies include, for example, cookies that allow you to log-in, save favorite products or store products in a shopping cart. Functional cookies must be enabled on the Site and App to function and for you to use these Services. Analytical cookies analyze how you interact with our Site, App and Internet Marketing Platforms. Analytical cookies also may be used to analyze how you interact with other websites and mobile applications.
  • We use first-party cookies and third-party cookies. First-party cookies are set by us on our Site and App and can only be used to capture information about your use of the Site or App. Third-party cookies may be set by our Providers on our Site or App. For example, we may hire an analytics company that sets its own cookie to our Site to perform web performance analytics services for us. Third-party cookies may also be set up by our Providers on content we deliver on other websites or mobile applications. These cookies may have the capability of tracking your interaction with and across different websites and mobile applications.

Web Beacons or Tags. Web beacons (also known as pixel tags, tracking pixels or clear GIFs) are small image files embedded on our Site, App and Internet Marketing Platforms (such as promotional emails). Web beacons are used to monitor your interactions with these Services. Web beacons may also be used to measure the effectiveness of these Services and for security and fraud prevention services. Web beacons may be used together with cookies.

Social Media Widgets. Our Site and App may include social media tools, including social media widgets, to connect you to your social media accounts. These features may set a cookie or use other automatic collection and tracking technologies to collect information about you and your use of the social media features through and in connection with our Services. These social media tools may be hosted by a third party. Your interactions with these tools and the corresponding social media platforms are governed by the privacy policies of the companies that provide such platforms.

Hardware IDs. Hardware IDs are unique identification numbers or character strings associated with a specific device. Hardware IDs are permanently associated with a device. Hardware IDs may be used to track use of a device, such as by tracking use of mobile application(s) installed on such device.

App-Specific Storage. User data and information may be stored locally by our App. In general, mobile applications do not provide tools for an average end user to manage its contents.

To learn about how we use cookies and other automated information collection and tracking technologies to collect Personal Information for interest-based advertising purposes, please click HERE to review our Interest-Based Ads Policy.

3. Information from In-Store Services

We may receive certain Personal Information about you when you visit our Stores. Personal Information may be collected at the point-of-sale or through in-store mobile devices, such as tablets used by our Sales Associates. Other Personal Information may be collected in our Retail Stores through our Wi-Fi services, Store Beacons, video cameras and by our employees.

Wi-Fi Services. Our Retail Stores may offer free Wi-Fi services to visitors. If you connect to such in-store Wi-Fi service, we may receive information about you and your device, including your device’s MAC address, IP address, received signal strength indicator and technical details about the device such as its operating system and device type (including make and model) and technical capabilities. We may also receive information about how you use our Wi-Fi network while you are connected, including the store location, the names and/or Internet addresses of the websites you visit and the mobile applications you use and how long you interact with such websites or applications. We may collect this information each time you connect to a Retail Store’s Wi-Fi service. If your device is configured to search for available Wi-Fi networks, we may receive information about your device even if you choose not to connect to our Wi-Fi service.

Store Beacons. We may use beacons in our Stores (“Store Beacons”). Store Beacons are small devices that we use to enhance and make your in-store experience more interactive. Store Beacons broadcast a Bluetooth signal that can be received by Bluetooth-enabled devices, such as a mobile device, when those devices are within certain geographic distance or proximity to a Store Beacon. In-app permissions, such as permission to access location and accept push notifications, must be enabled for a Store Beacon to interact with a specific Bluetooth-enabled device. Store Beacon preferences are managed through your device (including through Bluetooth, location and push notification settings).

Store Kiosks. We may offer store kiosks in Retail Stores (“Store Kiosks”). Customers may browse for products on Store Kiosks and place orders through Store Kiosks. We may receive Automatically Collected Information when our customers interact with and place orders on our Store Kiosks. We use this information to help us understand how our customers use our Store Kiosks and to improve our customers’ shopping experience. Please note, on our Store Kiosks, a user may not be able to adjust browser settings that typically allow a user to manage cookies.

Snap Your Style. JD Finish Line employees or representatives may approach trendy customers and ask if their photo can be taken for our internal, quarterly trend reports. We will not use photos taken for any public facing or commercial purposes and will retain photos for only as long as reasonably necessary for our internal evaluation purposes.

Video Cameras. We use cameras in our Stores for security purposes, to protect our assets and to measure customer traffic patterns. Cameras may capture your demographic information, such as age and gender, when you visit our Stores.

4. Information from Others

We may receive Personal Information about you from third-party sources, such as:

Our business partners, including online advertising networks and companies that may we engage to host or co-sponsor our promotions.

Social media platforms, including Facebook, Twitter, YouTube, Pinterest and Instagram (subject to your registration and privacy settings for such social media platforms).

Providers, including:

  • carriers, concerning your shipping information.
  • service providers who help us update, enhance, improve and/or analyze our records and data, including Personal Information records.
  • service providers who perform marketing and research services for us.
  • service providers who help us detect fraud or theft.
  • service providers who provide us feedback about the performance and effectiveness of our Site, App and Internet Marketing Platforms.
  • service providers who provide legally obtained information to supplement what we already know about you.

C. HOW WE USE PERSONAL INFORMATION

We may use Personal Information we collect for the following purposes:

  • To provide you our products and services
  • To communicate with you
  • For marketing, promotions and advertising (including interest-based advertising)
  • For our internal operations
  • For fraud prevention, security and legal compliance

Examples of how we use Personal Information for these purposes are listed below. Please note that we may use information that does not specifically identify you or your device(s) without restriction.

1. To Provide You our Products and Services

  • Establish and service your customer account on our Site and App
  • Fulfill and manage purchases, orders, payments and returns or exchanges of products and/or services we offer and communicate with you about these transactions
  • Administer our Loyalty Program
  • Enable certain functionalities on our Site and App (for example, shopping carts)
  • Customize content you see on our Site and App based on your preferences
  • Provide customer service
  • Allow you to use our in-store and digital technologies

2. To Communicate with You

  • Communicate with you regarding your transactions with us, including purchases, orders, payments and returns or exchanges
  • Communicate with you regarding your Loyalty Program membership, including benefits you earn under the Loyalty Program
  • Respond to requests for information about our products and services in our Stores, on our Site or App or to otherwise serve you
  • Communicate with you regarding our Brands
  • Connect with you to deliver customer service through our Customer Care center or on social media or Internet chat platforms

3. For Marketing, Promotions and Advertising (including Interest-Based Advertising)

  • Personalize, optimize and improve your experiences with our Brands through our Services, such as by identifying your product and shopping preferences
  • Deliver coupons, in-Store receipt messages, emails, App messages (including push notifications) and social media notifications
  • Provide interactive features of the Site, App and Internet Marketing Platforms, such as product reviews
  • Send communications and other information regarding our Brands’ products, services and promotions that we believe may be of interest to you
  • Administer surveys, sweepstakes, contests, promotions and focus groups
  • Organize local community events, promotions and in-Store experiences
  • Provide personalized communications and services across all channels and platforms and all of our Brands, including by personalizing our advertising, marketing communications, shopping experiences and promotional offers

We participate in interest-based advertising, which is also known as online behavioral advertising. We work with advertising companies and networks to display ads through other websites or mobile applications. These ads are tailored to your individual interests based on how you use our Services, including how you browse and shop on our Site and App.

Please click HERE to review our Interest-Based Ads Policy.

4. For our Internal Operations

  • Analyze the performance and effectiveness of our Services, including by analyzing visitor interaction with our Site and App
  • Measure the performance of our different marketing efforts
  • Develop new services to enhance the customer experience with our Services
  • Maintain, enhance and improve our programs, accounts and records, including your Personal Information records
  • Conduct research and analytics related to our operations
  • Perform logistics and other operation and business activities
  • Pursuant to merger, acquisition, reorganization or sale of assets (your Personal Information may be among assets sold or transferred as part of a business transaction)

5. For Fraud Prevention, Security and Legal Compliance

  • Prevent, detect, mitigate and investigate fraud, security breaches and activities that are or potentially may be prohibited or illegal
  • Protect the security and integrity of our Services and data relating to such Services, including your Personal Information
  • As we believe to be required or appropriate to protect the rights, property, safety and security of JD Finish Line and our employees, customers and others
  • Assist law enforcement and respond to legal and/or regulatory inquiries
  • As we believe to be required or appropriate under applicable law

D. HOW WE SHARE YOUR PERSONAL INFORMATION

A Brand may share your Personal Information it collects with our other Brands. Use of any Personal Information shared among our Brands by our Brands is subject to our Privacy Policy.

Except as outlined below, we do not share your Personal Information with third parties for their marketing or advertising purposes (except that we may share your Personal Information with our affiliates, including any parent or subsidiary entity, for such purposes).

1. Sharing with Third Parties

We may share your Personal Information we collect with third parties for other purposes, such as in the following ways:

  • With our Providers. To companies who perform a business, professional or technical support function for us, including services for improving our products and services and our delivery of products and services to you. Such services include, for example, mobile marketing services, analytics, call center/chat services, payment processing, data enhancement, fraud prevention and shipping services.
  • With social media platforms, such as Facebook, Twitter, YouTube, Pinterest and Instagram, through social media widgets and other tools used in connection with our Site and App, which may be deployed by our Providers (for example, tools for you to share content on our Site or App with your friends and followers on social media).
  • To comply with the law. To comply with applicable law or reasonable requests for information based on governmental regulation, court order, subpoena or a similar related action.
  • To protect ourselves. To enforce our policies and agreements, to protect our or others’ rights, property or safety, to prevent or mitigate the risk of harm or loss, in connection with an investigation of suspected or actual unlawful activity or in connection with any legal action, claim or dispute.
  • With successors to all or part of our business. In the event of a corporate sale, merger, reorganization, change in corporate control, acquisition, bankruptcy or similar event.
  • At your direction. At your direction or request or when you otherwise consent. For example, when you post a product review on our Site, the post may include Personal Information and it may be made public in the product review section of the Site.

2. Disclosures of Personal Information

Over the past year, we have disclosed the following categories of Personal Information for a business purpose, namely, among our Brands for the purposes described in this Privacy Policy and to partners and vendors who perform business, professional and/or technical support functions for us:

  • identifiers such as your postal address, online identifier, IP address, email address, or account name;
  • personal information categories listed in the California Customer Records statute such as your name, telephone number or home address;
  • commercial information such as your purchasing habits and histories;
  • internet or other similar network activity such as your browsing history, search history, information on your interaction with our Site or App;
  • geolocation data such as your physical location or movements; and
  • inferences drawn from other Personal Information to reflect your preferences, characteristics, trends or aptitudes.

E. LIMITING OUR COLLECTION AND USE OF YOUR PERSONAL INFORMATION

We strive to offer you choices about how we collect and use Personal Information relating to you. Please be aware that disallowing certain data collection may limit the usefulness of our Services, including our Site and App and across our Brands. Your choices include the following:

1. Postal Mail, Text Messages and Emails

From time to time, we may communicate with you for promotional purposes through postal mail, emails and text messages. Even if you opt-out of receiving marketing or promotional communications from us, we may still contact you to respond to an inquiry and for transactional purposes (for example, sales confirmations, order fulfillment or shipping notifications).

Postal Mail. To opt-out of receiving catalogs, coupons and other promotional postal mail, you may contact our JD Sports Customer Care Team and our Finish Line Customer Care Team. A Customer Care representative will be happy to assist you. Please allow a reasonable period of time for your request to be removed from our promotional mailing contact list to be made effective.

Emails (Opt-In). You will have the option to opt-in to receiving promotional emails from us (which may include emails from the Brands). You can opt-in to receiving promotional emails on jdsports.com and finishline.com through your “Profile” under “My Account”.

Emails (Opt-Out). To opt-out of receiving promotional emails from us and to unsubscribe from future promotional emails, you may use the “Unsubscribe Link” included within a promotional email from us to you or change your preferences in your “Profile” under “My Account” which you can access on jdsports.com and finishline.com. Please allow a reasonable period of time for your request to be removed from our email contact list to be made effective.

Text Messages. To opt-out of receiving promotional text messages from us, follow the opt-out instructions provided in our text message. You will no longer receive text messages from the applicable text list, but you may receive text messages if you are subscribed to other text lists and have not unsubscribed from those lists. Message and data rates may apply. Please allow a reasonable period of time for your request to be removed from our text contact list to be made effective.

2. Loyalty Program.

To opt-out of receiving communications and notifications concerning your Loyalty Program account and benefits, you will need to cancel your membership. Click HERE for more information on how to cancel your membership.

3. Mobile Device and Our App

Geo-Location. With your consent, our App may collect information about your mobile device and your use of the mobile device and App through geo-location, including precise location information. In general, mobile apps can collect location information using GPS, cell-tower proximity, WiFi hotspot locations, bluetooth beacons and IP addresses. We may engage Providers to collect such geo-location information, including precise location information, for the purposes described in this Privacy Policy, including for interest-based advertising. To prevent your mobile device from sharing your geo-location, including your precise location information, you can choose not to allow access to your location when you download the App or, at any time, you may adjust the location permissions on your mobile device. Steps for adjusting location permissions may vary by device model and operating systems. You can stop all further collection of information by or via our App by uninstalling our App.

Push Notifications. To opt-out of receiving push notifications from us, you may adjust the permissions on your mobile device. Steps for adjusting push notification permissions may vary by device model and operating systems. You can stop all further collection of information by or via our App by uninstalling our App.

In-App Notifications. App users may receive in-App notifications or “local notifications” generated by an external device trigger. To stop receiving in-App notifications or “local notifications”, you will need to uninstall the App. You can stop all further collection of information by or via our App by uninstalling our App.

In-Store Technology. To opt-out of collection of information obtained via Wi-Fi, Bluetooth or other similar technologies used in our Retail Stores (like our Store Beacons), disable the applicable technology on your mobile device before you enter or while you are in our Retail Stores. To disable third party tracking while in our Retail Stores, log out of your third party accounts or disable location services when visiting our Retail Stores. You can stop all further collection of information by or via our App by uninstalling our App.

Uninstalling Our App. You can stop all further collection of information by or via our App by uninstalling our App. You may use the standard uninstall process available as part of your mobile device or through the mobile application marketplace or network. If you uninstall our App from your mobile device, a unique identifier we used that was associated with your device may continue to be stored. If you re-install our App on the same mobile device, we may be able to re-associate this unique identifier to your prior transactions and activities.

4. Social Media Platforms

To understand what choices you have about sharing your information when using social media platforms and networks in connection with certain Services, we encourage you to review your privacy options and settings with the corresponding social media platforms and networks.

5. User Contributions

You may delete your User Contributions from our Site, App and Internet Marketing Platforms, but copies of your User Contributions may remain viewable in cached and archived pages or may have been copied or stored by other users of our Site, App and Internet Marketing Platforms.

6. Analytics

We work with the following Providers who use tracking technologies to provide services that analyze information regarding visits to our Site and App. The information generated by these providers are subject to their privacy policies. However, instructions for opting out of such tracking are provided by each of our Providers:

7. Interest-Based Advertising

You have the ability to control the use of cookies and other automated information collection and tracking technologies used for interest-based advertising purposes by “opting out” of being tracked by such technologies.

Please note:

  • If you set your device to disable all cookies, certain Services cannot be provided to you and you may not be able to take full advantage of all of the features we offer on our Site and App.
  • Opting out of tracking on one device, browser or app applies to that specific device, browser or app. To opt out of tracking on other devices, browsers or apps, you must opt out from those other devices, browsers or apps specifically.
  • If you delete your cookies or upgrade your browser after having opted out of certain tracking, you may need to opt out again.
  • If you opt-out of tracking by technologies used for interest-based advertising purposes, you will not have opted out of all advertising. You may still see our content, including advertisements, but they will not be tailored specifically to you based on information collected through these tracking technologies.
  • Some automated information collection and tracking technologies are necessary and vital to ensuring that we can fulfill your transactions with us and to maintain the security, safety and integrity of our Sites and Services. These technologies may still be enabled on our Site and App even if you opt-out of tracking by similar technologies used for interest-based advertising purposes.

If you want to opt out of tracking by all of our Providers’ automated information collection and tracking technologies used for interest-based advertising purposes, you should take each of the steps below.

Manage Cookies on Browsers. Most browsers are initially set up to accept cookies. Your browser settings or other resources may provide instructions on browser functionalities that allow you to manage cookies (for example, instructions on how to set up your device to limit the kinds of cookies that can be placed on your device, to notify you when a cookie is issued or to not receive cookies at any time). Certain options available to you are browser and device specific. Please note:

  • If you reject or block cookies, not all of the tracking described in this Privacy Policy will stop. Some additional action may be required to opt-out of such tracking.
  • If you opt-out of automated information collection and tracking technologies used for interest based advertising purposes, disabling all or some cookies through your browsers or updating your browser after you opted-out may override your opt-out election. Should this occur, you will need to opt-out again. Click HERE for additional information regarding this opt-out option.

Tracking Technologies for Interest Based Advertising. We work with Providers who use their own automated information collection and tracking technologies on our Site, App and Internet Marketing Platforms, including our content delivered on other websites or mobile applications. These companies may collect information about your activity on our Site and App, your interactions with our advertising and other communications and your interactions with other websites or mobile applications. These companies may use this information to determine which ads you see on third-party websites and mobile applications. These technologies and the information collected about you may also be used to track your activity across multiple devices. If you do not wish to have this information used for the purpose of serving you interest-based advertisements:

  • Some of our Providers participate in self-regulatory programs for interest-based advertising through the Network Advertising Initiative (NAI) and/or the Digital Advertising Alliance (DAA). Each of these programs provides an opt-out feature where you can choose not to receive targeted advertising from any NAI member or DAA participant.
    • To opt-out of tracking by our Providers who are NAI members, please click HERE.
    • To opt-out of tracking by our Providers who are DAA participants, please click HERE.
  • For the JD Sports Brand: Please click HERE to opt-out of our other Providers’ automated information collection and tracking technologies. To enable such technologies after opting-out, you may click HERE. Once you click on these links, you should receive a message confirming the activation of your opt-out or opt-in choice.  If you do not receive this message, please contact us.
  • For the Finish Line Brand: Please click HERE to opt-out of our other Providers’ automated information collection and tracking technologies. To enable such technologies after opting-out, you may click HERE. Once you click on these links, you should receive a message confirming the activation of your opt-out or opt-in choice. If you do not receive this message, please contact us.

To learn about your choices on our use of your Personal Information for interest-based advertising purposes, please click HERE to review our Interest-Based Ads Policy.

Mobile Tracking Technologies for Interest Based Advertising. Most modern mobile operating systems provide mobile advertising identifiers for mobile devices. These identifiers are commonly used to help enable digital advertising across mobile applications. Your mobile operating system may allow you to limit use of mobile advertising identifiers for interest-based advertising. For more information, please review the instructions provided by your mobile device manufacturer or click HERE to visit the Network Advertising Initiative’s informational page on advertising choice mechanisms for mobile devices. Click HERE to learn about the Digital Advertising Alliance’s AppChoices app, a tool for opting out of the collection of cross-app data on a mobile device for interest-based advertising by participating service providers. You may download the AppChoices app HERE for iOS devices and HERE for Android devices. You can stop all further collection of information by or via our App by uninstalling our App. You may use the standard uninstall process available as part of your mobile device or through the mobile application marketplace or network. If you uninstall our App from your mobile device, a unique identifier we used that was associated with your device may continue to be stored. If you re-install our App on the same mobile device, we may be able to re-associate this unique identifier to your prior transactions and activities.

F. UPDATING PERSONAL INFORMATION WITH US

If you have registered an account on our Site or on our App, you may access and update certain Personal Information that you have provided us by logging into your account and making such changes. If you update your account or if you request we deactivate your account, we may not delete residual copies from our servers and may not remove information associated with the prior version(s) or deactivated account.

G. YOUR CCPA RIGHTS AS A CALIFORNIA RESIDENT

Effective on January 1, 2020, the California Consumer Privacy Act (CCPA) provides consumers (California residents) with specific rights regarding their Personal Information. If you reside in California, you may exercise the following rights:

  • A right to disclosure of the categories of Personal Information collected by JD Finish Line
  • A right to disclosure of the specific pieces of Personal Information collected by JD Finish Line
  • A right to deletion of Personal Information by JD Finish Line (subject to certain Exceptions)
  • A right to receive Personal Information in a format that will allow its transfer to third parties by you
  • A right to opt-out of the “sale” of Personal Information**
  • A right to sue for security breaches of Personal Information

**A “sale” under the CCPA means “selling, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means, a consumer’s personal information to another business or a third party for monetary or other valuable consideration.” JD Finish Line does not and will not sell your Personal Information.

1. Access to specific information and data portability rights

You have the right to request that we disclose to you your Personal Information we have collected about you over the past 12 months from the day of your request. Once we receive and confirm your request, we will disclose to you:

  • The categories of Personal Information we collected about you.
  • The categories of sources for the Personal Information we collected about you.
  • Our business and commercial purposes for collecting or selling that Personal Information.
  • The categories of third parties with whom we shared that Personal Information.
  • The specific pieces of Personal Information we collected about you.
  • If we “sold” or disclosed your Personal Information for a business purpose, up to two separate lists disclosing:
    • if we "sold" your Personal Information, “sales”, identifying the Personal Information categories that each category of recipient “purchased”; and
    • if we disclosed your Personal Information, disclosures for a business purpose, identifying the Personal Information categories that each category of recipient obtained.

2. Deletion request rights

You have the right to request that we delete any of Personal Information data that we collected from you and retained, subject to certain Exceptions (as listed below). Once we receive and confirm your request, we will delete your Personal Information from our records unless an Exception applies.

We may deny your deletion request if retaining the information is necessary for us or our Provider(s):

  • to complete the transaction for which we collected the Personal Information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you;
  • to detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities;
  • to debug products to identify and repair errors that impair existing intended functionality;
  • to exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law;
  • to comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.);
  • to engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information’s deletion may likely render impossible or seriously impair the research’s achievement, if you previously provided informed consent;
  • to enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us;
  • to comply with a legal obligation; or
  • to make other internal and lawful uses of that information that are compatible with the context in which you provided it.

(each an “Exception” and collectively, “Exceptions”).

3. Non-Discrimination

We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:

  • deny you goods or services.
  • charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
  • provide you a different level or quality of goods or services.
  • suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

However, we may still offer you certain financial incentives that can result in different prices, rates or service quality levels as permitted by the CCPA.

We currently provide such financial incentives:

  • in connection with our Loyalty Program.

4. Exercising Access, Data Portability and Deletion Rights

To exercise your rights described above, please submit a request to us by either:

  • With respect to the JD Sports Brand: 
  • With respect to Finish Line Brand:

Only you, or someone legally authorized to act on your behalf, may make a request related to your Personal Information. You may also make a request on behalf of your minor child. We cannot respond to your request or provide you with Personal Information if we cannot verify your identity or authority to make the request and confirm the Personal Information relates to you.

You may only make a request for access or data portability twice within a 12-month period. The request must:

  • provide sufficient information that allows us to reasonably verify you are the person about whom we collected Personal Information or an authorized representative; and
  • describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

Making a request does not require you to create an account with us. Also, we will only use Personal Information provided in a request to verify the requestor’s identity or authority to make the request.

5. Your Authorized Agent

You have the right to designate an authorized agent to make a request under the CCPA on your behalf.

6. Response Timing and Format

We will confirm that we received your request within ten (10) days and will respond within forty-five (45) days of its receipt. If we require more time, we will inform you of the reason and extension period in writing.

We will deliver our written response electronically or, at your option, by mail.

Any disclosures we provide will only cover the 12-month period preceding our receipt of the request. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your Personal Information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.

We do not charge a fee to process or respond to your request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

7. Contact Us

If you have questions about this Privacy Policy, your rights under the CCPA or our practices, please contact us at:

The Finish Line, Inc. (d/b/a Finish Line and JD Sports)

3308 North Mitthoeffer Road

Indianapolis, Indiana 46235

Attn: General Counsel

privacy@finishline.com

privacy@jdsportsus.com

8. Other California Privacy Rights

Under California’s Shine the Light law, if you are a California resident, you may request and obtain (free of charge) information regarding our disclosure of your Personal Information (as defined by applicable law) to third parties for their direct marketing purposes in the preceding calendar year. If applicable, this information would include a list of the categories of Personal Information shared and the names and addresses of those third parties with which we shared your information in the immediately preceding calendar year. If you would like to make such a request please contact us.

Under California’s Online Eraser Law, if you are a California resident who is under 18 years old and are a registered user of our Site or App, you may request and obtain removal of, content or information that you have posted on our Site or App. A request to remove content or information posted by you does not ensure or require complete or comprehensive removal of such content or information from our databases (for example, content that has been reposted by another user may not be removable). If you would like to make such a request please contact us.

H. SECURITY PRACTICES

Our Security Practices. We use a variety of administrative, contractual, technical and physical controls and safeguards to help protect your Personal Information from loss and unauthorized access, collection, use, disclosure, copying, modification, destruction or similar risks. However, no control or safeguard can completely guarantee that such information is completely secure. As a matter of policy, we do not disclose details regarding our security measures as this could be beneficial information to criminals and other bad actors.

Your Security Practices. You are also responsible for taking reasonable steps to protect your Personal Information against unauthorized disclosure or use.

We encourage you to take steps to help protect the confidentiality and security of your account and Personal Information, including by doing the following:

  • Review your JD Finish Line account periodically and immediately report any unexpected activity or unrecognized information
  • Install the latest security updates and antivirus software on your computer to help prevent malware and viruses
  • Use complex passwords and not using the same password on more than one Site
  • Password protect your computer and mobile device
  • Do not share your passwords with others
  • Sign out/log off Site sessions to close your session

You may come into contact with emails, texts or mobile alerts that look like they originate from us asking for your Personal Information. For your protection, do not respond to such communications or click on links or open any files attached to such suspicious, unsolicited communications. If you receive such a communication, please email  onlinefraud@finishline.com or onlinefraud@jdsportsus.com immediately so that we may investigate the suspicious activity.

I. STORAGE OF PERSONAL INFORMATION AND DATA TRANSFERS

We provide our Services in the United States and in U.S. Territories (Puerto Rico and Guam). Personal Information we collect is primarily stored in the United States. If you live outside of the United States or U.S. Territory, by using our Services, you understand and agree that we may transfer your Personal Information to and within the United States. Our Site is subject to U.S. laws, which may not provide the same level of protections as those laws in your country.

J. OTHER NOTICES AND DISCLOSURES

Third Party Links. If we offer you a link to connect to another website that is not operated by us, it is for your convenience. Third-party websites linked to and from our Site, App and Internet Marketing Platforms are not necessarily under our control and we have no responsibility for the content or privacy practices of any such linked website or service. We recommend you read the privacy policies of those parties to understand how your information is handled, processed or shared. In addition, you may have visited our Site or App through a link or banner advertisement on another website or mobile application. In these cases, the website you linked from may collect information from you if click on the link or banner advertisement. You may want to refer to the privacy policies of the operators of those websites or banner advertisements to understand how your information is handled, processed or shared.

Macy’s. When you shop at Finish Line shops located in Macy’s stores or shop online with Finish Line through macys.com, Macy’s may collect your Personal Information and as such, Macy’s Privacy Policy applies. Click HERE for Macy’s Privacy Policy.

Customer Experience Optimization. To optimize your experience as a customer of the Finish Line and JD Brands, we may share your Personal Information with the JD Brand as we work together with the JD Brand to optimize your experience as a JD Finish Line customer. For example, we may set up additional loyalty program accounts for you, at no cost to you and from which you can opt-out at any time to optimize your shopping experience with the Brands. Additional terms may apply to any such customer experience optimization offers and initiatives.

Do Not Track Signals. Some browsers offer a “Do Not Track” privacy preference. Generally, when a user turns on the Do Not Track Signal, the browser sends a message to websites requesting them not to track the user. Our Site, App and Internet Marketing Platforms currently do not respond to “Do Not Track” signals. However, you have other options for opting out of tracking for interest-based advertising purposes as described in this Privacy Policy.

Privacy of Children Under 13. You must be 13 years old or older to submit Personal Information to us, including to register an account or place an order on the Site or App. Our Site, App and other Services are intended for a general audience and are not targeted to or intended for use by children. While we sell shoes, apparel and accessories for children, these products are intended to be purchased by adults. We do not knowingly collect Personal Information from persons under the age of 13. If you are a parent or legal guardian and think that your child under the age of 13 has provided us with Personal Information, please contact us so that we can take steps to delete his/her/their Personal Information.

International Customers. We require a U.S. billing and shipping address and U.S. method of payment for all online orders, but given the global reach of our Site, our Site may be visited by persons outside of the U.S. and U.S. Territories where we do business. By using our Services, you consent to your Personal Information collected by us or our Providers to be transferred outside your country of residence to countries or jurisdictions where we or our affiliates may have business operations or to engage Providers to provide services to us for the purposes described in this Privacy Policy. Such countries may not have the same level of data protection as within your country. If we do make such a transfer, we will use commercially reasonable efforts to ensure your Personal Information is protected.

K. PRIVACY POLICY UPDATES

From time to time, we may change our Privacy Policy and may apply any changes to Personal Information previously collected, as permitted by law. Please check this Privacy Policy periodically so that you are aware of our current privacy practices. When we make material changes to our privacy policies and practices, we will notify you by posting the updated Privacy Policy on our website with an updated effective date at the start of the Policy. However, when we make material changes to our privacy policies and practices around interest-based advertising, we will obtain your consent before applying such change to your data collected before the change. If you do not provide such consent, data collected before the material change will continue to be governed by the policy in effect at the time the information was collected.

L. CONTACT US

You may come into contact with emails, texts or mobile alerts that look like they originate from us asking for your Personal Information. For your protection, do not respond to such communications or click on links or open any files attached to such suspicious, unsolicited communications. If you receive such a communication, please email us at onlinefraud@finishline.com or onlinefraud@jdsportsus.com immediately so that we may investigate the suspicious activity.

If you have questions about this Privacy Policy or our practices, please contact us at:

The Finish Line, Inc. (d/b/a Finish Line and JD Sports)

3308 North Mitthoeffer Road

Indianapolis, Indiana 46235

Attn: General Counsel

privacy@finishline.com

privacy@jdsportsus.com