customer care

FREE Shipping for Orders Over $75

Finish Line offers FREE SHIPPING for any order where the order subtotal is over $75, subject to the following terms:

• Orders are deliverable via standard method of delivery to U.S. residential and commercial addresses. Orders are deliverable to P.O. Boxes only via Economy Shipping by the U.S. Postal Service.
• Offer applies to orders containing full-priced item(s) and/or items marked as on sale if the subtotal of the order is over $75.
• Some premium and select launch product(s) are not eligible for this offer. Shipping promotion will not be applied to these product(s) at check-out. Gift cards are not eligible for this offer.
• Minimum order value must be met after application of any discount, coupon, promotion and STATUS reward.
• Minimum order value will be determined before application of all applicable taxes, shipping charges and surcharges.
• Offer is not available for orders shipped to Alaska or Hawaii. Orders may not be shipped to Puerto Rico, Guam, APO/FPO Boxes or international addresses.
• Offer cannot be applied to prior, completed purchases.
• Offer is not available to resellers, wholesalers or diverters.
• Offer valid for online purchases made at finishline.com only and on the Finish Line mobile app.
• Finish Line reserves the right to modify or discontinue this offer at any time.

• Orders are deliverable via standard method of delivery to U.S. residential and commercial addresses. Orders are deliverable to P.O. Boxes only via Economy Shipping by the U.S. Postal Service.
• Offer applies to orders containing full-priced item(s) and/or items marked as on sale if the subtotal of the order is $75 or less.
• Some premium and select launch product(s) are not eligible for this offer. Shipping promotion will not be applied to these product(s) at check-out.  Gift cards are not eligible for this offer.
• Final order value is order value after application of any discount, coupon, promotion and STATUS reward and before application of any applicable taxes, shipping charges and surcharges.
• Offer is not available for orders shipped to Alaska or Hawaii. Orders may not be shipped to Puerto Rico, Guam, APO/FPO Boxes or international addresses.
• Offer cannot be applied to prior, completed purchases.
• Offer is not available to resellers, wholesalers or diverters.
• Offer valid for online purchases made at finishline.com only and on the Finish Line mobile app.
• Finish Line reserves the right to modify or discontinue this offer at any time.

FREE Shipping for Orders Over $75

Finish Line offers FREE SHIPPING for any order where the order subtotal is over $75, subject to the following terms:

• Orders are deliverable via standard method of delivery to U.S. residential and commercial addresses. Orders are deliverable to P.O. Boxes only via Economy Shipping by the U.S. Postal Service.
• Offer applies to orders containing full-priced item(s) and/or items marked as on sale if the subtotal of the order is over $75.
• Some premium and select launch product(s) are not eligible for this offer. Shipping promotion will not be applied to these product(s) at check-out. Gift cards are not eligible for this offer.
• Minimum order value must be met after application of any discount, coupon, promotion and STATUS reward.
• Minimum order value will be determined before application of all applicable taxes, shipping charges and surcharges.
• Offer is not available for orders shipped to Alaska or Hawaii. Orders may not be shipped to Puerto Rico, Guam, APO/FPO Boxes or international addresses.
• Offer cannot be applied to prior, completed purchases.
• Offer is not available to resellers, wholesalers or diverters.
• Offer valid for online purchases made at finishline.com only and on the Finish Line mobile app.
• Finish Line reserves the right to modify or discontinue this offer at any time.

• Orders are deliverable via standard method of delivery to U.S. residential and commercial addresses. Orders are deliverable to P.O. Boxes only via Economy Shipping by the U.S. Postal Service.
• Offer applies to orders containing full-priced item(s) and/or items marked as on sale if the subtotal of the order is $75 or less.
• Some premium and select launch product(s) are not eligible for this offer. Shipping promotion will not be applied to these product(s) at check-out.  Gift cards are not eligible for this offer.
• Final order value is order value after application of any discount, coupon, promotion and STATUS reward and before application of any applicable taxes, shipping charges and surcharges.
• Offer is not available for orders shipped to Alaska or Hawaii. Orders may not be shipped to Puerto Rico, Guam, APO/FPO Boxes or international addresses.
• Offer cannot be applied to prior, completed purchases.
• Offer is not available to resellers, wholesalers or diverters.
• Offer valid for online purchases made at finishline.com only and on the Finish Line mobile app.
• Finish Line reserves the right to modify or discontinue this offer at any time.

Orders with more than one item may be shipped from separate fulfillment locations so you may receive your order in multiple delivered packages at different times.

Orders Containing 20 Units or Greater
Orders containing 20 units or more are subject to increased shipping pricing. We deem orders with 20 units or more to include orders purchasing multiple products totaling 20 or more products or orders purchasing multiple units of a single product totaling 20 or more units, any combination of which are subject to the increased shipping prices.

Certain items we offer for sale may be shipped directly from the manufacturer to you. Please note, estimated delivery ranges for Drop Ship Items may vary from our standard estimated delivery ranges for delivery. 

If an order contains Drop Ship Items and non-Drop Ship Items, the order will be shipped in multiple packages, with the estimated time of delivery determined by whether or not the item to be delivered is a Drop Ship Item. You may receive separate shipment notifications in this case. Certain Drop Ship vendors do not ship outside the continental United States. Our adidas and Reebok Drop Ship partners currently do not offer shipping to Alaska or Hawaii. 

There are no additional shipping and handling fees for the delivery of orders containing Drop Ship Items. The delivery time frames you see at checkout are estimates only and are based on the method of delivery, include both processing time and the time your item is in transit and start the day after the order is placed. Order fulfillment processing times may vary based on product availability.