FREQUENTLY ASKED QUESTIONS — TRACKING AN ORDER

You can quickly track your order at any time by simply clicking the link at the top of each page named “Track Your Order”. Alternatively, you can enter your order number and billing zip code below and we will update you.

You may also contact a Customer Care representative to obtain the status of your order, by calling 888-777-3949 or through Twitter @FinishLineHelp.

Please note that the information available to Finish Line’s Customer Care Representatives is the same information that is available on the web site.

Once we ship the items in your order, you will receive a shipment confirmation email with your UPS tracking number included. You may use this tracking number at www.ups.com to monitor the order in-transit.