FREQUENTLY ASKED QUESTIONS - MAKING A PURCHASE
How do I make a purchase online?
The purchase process at www.finishline.com is completely secure and is completed in 5 simple steps. Once you find the product that you want to buy, select the size and color. Select “Add to Cart”.
Shopping Cart
- Review the items in your shopping cart. When you are ready, select “Continue”.
Sign In
- Enter your email address. If you’ve registered on the site, add your password to sign in.
- New customers should indicate that they are a “New Customer” and continue.
Shipping Address
- Please indicate the destination for the product. Orders cannot be shipped to a P.O. or A.P.O. box.
Billing & Payment
- Please indicate the method of payment and the billing address.
- Enter all coupons or discount codes
- Winner’s Circle members enter their Winner’s Circle number.
Order Review
- Ensure all order information is correct. You may edit your address and payment information.
- Select “Process Order” to complete checkout.
Order Confirmation
- Please print the order confirmation page for your records.
If you are a registered member at www.finishline.com, you may track your order using the “Order Inquiry” link. Or, you Customer Service can help you track your order at 888-777-3949. The information available on the web is the same as what is available to our Customer Service reps.
What items are not eligible for a discount?
Items below are typically excluded from discounts:
- Nike Statement Product (including, but not limited to, all Nike Air Force, Huarache Trainer, and Lebron James.)
- Brand Jordan
- Adidas T-Mac
- All Oakley product
- All Fossil product
WINNER'S CIRCLE
